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Why Is My Apple Music Not Working 2023?


In the digital age, music has become an integral part of our lives, and Apple Music has been a popular platform for enjoying a wide range of songs and albums. However, it’s frustrating when Apple Music encounters issues and disrupts your musical experience. In this article, we’ll know the common reasons behind the question “Why is my Apple Music not working in 2023?” and provide effective troubleshooting solutions.

Common Issues with Apple Music in 2023

Apple Music, like any other technology, can experience glitches and hiccups. Some common issues users might encounter include:

  • Songs not playing or skipping
  • App freezing or crashing
  • Difficulty in downloading songs
  • Grayed-out songs
  • Offline listening problems
  • Battery drain concerns

Troubleshooting Steps

Check Your Internet Connection

A stable internet connection is crucial for seamless music streaming. Ensure you’re connected to a reliable Wi-Fi network or have a solid mobile data signal.

Update the Apple Music App

Regular updates bring bug fixes and enhancements. Go to your app store and check if there’s an update available for the Apple Music app.

Restart Your Device

Restarting your device can resolve temporary glitches. Hold down the power button, then follow the prompts to continue.

Clear Cache and Data (iOS)

For iOS users, clearing cache and data can resolve app-related issues. Clik the Setting option > General > [Apple Music] > Clear Cache.

Check for iOS Updates

Outdated iOS versions can impact app performance. Press Settings option > General > Software Update to check for and install any available updates.

Check Apple Music Subscription

Ensure your subscription is active and in good standing. Go to Apple Music settings to confirm your subscription status.

Disable VPN or Proxy

VPNs or proxies might affect your ability to use Apple Music. Disable them temporarily and check if the issue persists.

Reset Network Setting

Setting a network can resolve connectivity issues. Select Settings > General > Reset > Reset Network Setting (note: It will remove saved Wi-Fi passwords).

Contact Apple Support

If troubleshooting steps don’t work, contact Apple Support for further assistance.

Why Are Some Songs Greyed Out?

Grayed-out songs indicate that they’re not available in your current region or aren’t part of your subscription plan.

Offline Listening Problems

If offline listening doesn’t work, make sure you’ve downloaded the songs for offline use while you are connected to the internet.

Playback Issues

Buffering Problems

Buffering may be due to a slow internet connection. Try moving closer to your router or connecting to a faster network.

Skipping Songs

Skipping songs can result from network issues or corrupted files. Re-download the song or switch to a different network.

App Freezing or Crashing

App freezing or crashing might stem from insufficient memory or app conflicts. Close other apps, clear RAM, or update the app.

Syncing Problems

Syncing problems can occur between devices. Sign out of your Apple ID and sign back in to re-sync your library.

Apple Music and Siri

Siri commands not working with Apple Music could be due to Siri settings or app permissions. Check your settings and enable Siri access.

Apple Music Family Sharing Issues

Family Sharing problems might require reconfiguration. Make sure Family Sharing is set up correctly and that family members are part of the group.

Songs Not Downloading

Songs not downloading could be due to restrictions on your account. Check for parental controls or restrictions on explicit content.

Battery Drain Concerns

Apple Music can consume significant battery power. Lower the audio quality or consider using Low Power Mode while listening.

Data Consumption Management

Streaming music uses data if you’re concerned about data usage, download songs while on Wi-Fi, and listen offline.


In conclusion, Apple Music is a fantastic platform for enjoying your favorite tunes, but technical glitches can sometimes disrupt the experience. By following the troubleshooting steps outlined in this article, you can tackle common issues and get back to enjoying your music seamlessly.