FAQ

Yes, MusConv has a video tutorial. You can watch it at https://musconv.com/how-it-works/

MusConv offers a 30-day money back guarantee. Full details are available at https://musconv.com/refund-policy/

Yes, MusConv is completely safe to use. You can read the full safety details at https://musconv.com/is-musconv-safe/

MusConv supports over 125 music platforms including:

Spotify, Apple Music, Amazon Music, YouTube, YouTube Music, Yandex Music, iTunes, SoundCloud, Deezer, Tidal, Pandora, Napster, Sonos, VK Music, Last.fm, Discogs, Qobuz, Shazam, LiveOne, Plex, Emby, Anghami, iHeartRadio, Rekordbox, DJUCED, Serato DJ, Beatport, Beatsource, Roon, Billboard, JioSaavn, Gaana, Audiomack, Mixcloud, Traktor, Mixxx, Musi, Playzer, Musixmatch, Hype Machine, 8Tracks, Setlist.fm, Dailymotion, Jamendo, NetEase Music, Moov, MTV, MusicBrainz, SoundMachine, Windows Media Player, Groove Music, Bluesound, Dj Pro 2, Garmin, Zvooq and others.

MusConv supports the most popular playlist file formats:

txt, csv, xml, m3u, m3u8, wpl, pls, json, xspf, zpl, asx, fpl, pla, aimppl, plc, mpcpl, smil, vlc.

MusConv is completely safe to use on Mac.
If you have trouble opening it, please follow the guide at https://musconv.com/running-on-mac/

If you have trouble installing MusConv on Windows, please follow the step-by-step guide at https://musconv.com/running-on-windows/

Try the alternative transfer method:

1. Select your source service, choose your playlists, and transfer them to a CSV file.

2. Then select CSV as the source, open the saved CSV file, select the playlists, and transfer them to your destination music provider.

If you still have trouble, send the CSV file to support@musconv.com

1. If you can't login:

Try logging in to Spotify using your email and password instead of Facebook.

If you try to log in with spotify.user@email.com just try spotify.user ( without @email.com ) or vice versa: if you try to login with spotify.user, try spotify.user@email.com.

2. If you don't see your playlists, make sure they are set to non-collaborative and public.

3. If playlists don't appear at all, try temporarily turning off your firewall while using MusConv:

Please turn off firewall temporarily while you use MusConv.
How to turn off Firewall for Windows
How to turn off Firewall for Mac

MusConv matches songs on the destination service. If a track doesn't exist on Amazon Music, it cannot be transferred. Amazon Prime has a smaller catalog than Amazon Music Unlimited. You can temporarily upgrade to Amazon Music Unlimited for one day to transfer more tracks, then switch back to Prime.

Yes, MusConv supports CSV export. You can export your playlists to a CSV file and use it to import into any supported music service.

TThere is no limitation on the number of songs you can transfer with a paid MusConv plan.

Yes, MusConv can convert music between formats. Supported audio formats include MP3, AAC, Vorbis, Opus, WMA, AC3, and more across container formats such as MKV, MP4, FLV, OGG, WebM, MPG and others.

Yes, MusConv supports transferring data between two accounts on the same music platform, for example from one Spotify account to another.

You can download the free trial version of MusConv at https://musconv.com/download/. The trial allows you to transfer up to 200 tracks for free.

You can purchase the full version of MusConv at https://musconv.com/order/. Plans start at $4.99 per month (Basic) and include a Lifetime license option..

To export your iTunes library to XML:

1. Open iTunes.

2. Make sure Apple Music is enabled and you are logged in.

3. Go to File > Library > Export Library and save as an XML file. iTunes will create a new XML file with all your songs.

To transfer iTunes to Amazon Music:

1. Open iTunes.

2. Go to File > Library > Export Library and save as XML.

3. In MusConv, select iTunes as the source and choose the saved XML file.

4. Select Amazon Music as the destination and press Transfer.

You can find the step-by-step guide on how to connect Tidal in DJUCED at https://musconv.com/how-to-connect-tidal-in-djuced/

Yes, MusConv supports transferring warp markers from Ableton to Rekordbox hot cues.