How To Restore Spotify Work?

Users of the Swedish music streaming service may encounter an issue where the app stops working for some reason. In this case, there is no way to start the service at all. When I try, an error message appears on the screen.

So what’s going on and what to do? Users of a well-known application often encounter a situation where Spotify simply cannot be launched. In this case, an error message appears, and the restart process itself or other actions do not work. Below we consider what could be the reason for this situation.

One of the reasons why some tracks are not available on Spotify is internet problems. To resolve the issue, try the following:

  • turn off, and after 30 seconds turn on Wi-Fi;
  • check for traffic on the mobile Internet;
  • add Spotify to the exclusion list;
  • check if you can access the service on a public network (you may not be able to listen to some tracks on Spotify).

If none of these actions help, then try to go the other way. To begin with, we will deal with the problem that could lead to the appearance of such failures. Knowing why Spotify says no internet when you sign in can help you quickly troubleshoot and fix the problem. The main causes of problems can be:

  • Windows Firewall Action.
  • Closing access by an antivirus program.
  • Incorrect DNS settings.
  • Incorrect Proxy entry.
  • Crashes in Spotify.

Above are the main reasons why there is no Internet connection in Spotify. But this is not always enough, because it is important to know what to do to restore the work of your favorite music application.

One of the reasons why there is no Internet in Spotify and error code 4 appears is that the application is blocked by the Windows firewall. If Spotify is blocked, the latter does not connect to the global network, and it remains possible to use it only offline (if a paid version is available).

To unlock the application, go through the following steps:

  1. Click on Start and enter the Control Panel.
  2. Go to the System and Security section.
  3. Sign in to Windows Firewall.
  4. Click on Allowed Applications.
  5. Find Spotify and mark it.
  6. Confirm the action.

Please note that how to resolve the error if Spotify cannot connect to the Internet due to a firewall may differ depending on the version of Windows that is installed on your computer or laptop.

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Another explanation why Spotify does not have a connection is the action of an antivirus program. To check the version, find the icon of your antivirus on your PC or laptop (bottom right), enter Settings and turn off protection for a certain time. If the situation has returned to normal, then you need to add the application to the exceptions.

In most cases, performing such actions allows you to return the application to working capacity. If the result is not achieved, proceed to the next step.

In a situation where the error has not gone away, and the program does not connect due to lack of Internet, try uninstalling the program completely and reinstalling it by downloading it from the official site. Back up your playlists first so you don’t lose your saved data.

If there is no Internet on Spotify on a PC or laptop, or on an Android or iOS smartphone, don’t panic. To solve the problem, you can always use one of the suggested steps. If there is no result, contact the community on the forum or support for help.

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