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Spotify Playback Issue: App Stops When Screen Is Off

Users of the popular music streaming platform Spotify have reported a frustrating issue when trying to listen to their favorite tunes. Many have noticed that Spotify abruptly stops playing music when the screen is turned off. This inconvenience has left users puzzled and seeking a solution to the problem.

Upon investigation, it has been discovered that the root cause of this playback issue lies in the app’s permission settings. For Spotify to function seamlessly, it requires permission to run in the background of a user’s device. When this permission is not enabled, the app fails to operate optimally, resulting in music playback stopping when the lock screen is activated.

Experts recommend users check their device’s settings to ensure Spotify has the necessary permissions to run in the background. By granting these permissions, users can ensure uninterrupted music streaming, even when the screen is turned off.

To adjust the permission settings on most devices, follow these simple steps:

  1. Open the “Settings” app on your device.
  2. Scroll down and select “Apps” or “Applications.”
  3. Locate and tap on the Spotify app from the list of installed applications.
  4. Within the Spotify app settings, find the “Permissions” or “App Permissions” section.
  5. Ensure that the toggle for “Run in Background” or a similar option is enabled.

By enabling this permission, users allow Spotify to continue playing music even when the device screen is off or locked. It is worth noting that keeping Spotify running in the background may have a minor impact on battery life, but it will provide a seamless music experience.

While this solution resolves the issue for most users, there may be additional factors contributing to the problem. In some cases, the issue could be related to device-specific settings or other applications interfering with Spotify’s background functionality.

In such instances, users are encouraged to update their Spotify app to the latest version and ensure their device’s operating system is also up to date. If the problem persists, contacting Spotify’s customer support may be necessary for further assistance.

Spotify’s dedicated team is actively working to address this issue and improve the user experience. They recognize the importance of uninterrupted music playback and are committed to resolving this inconvenience promptly.

In conclusion, to ensure Spotify continues playing music when the screen is turned off, users must grant the app the necessary permissions to run in the background. By following the simple steps outlined above, users can resolve this frustrating playback issue and enjoy uninterrupted music streaming on their devices. Remember, granting these permissions will keep the music flowing, even when the screen is off, providing a seamless listening experience for Spotify users worldwide.

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