Why Is Spotify Not Working?

If you regularly use the Swedish music streaming service Spotify, both on your computer and on your mobile phones, you must have experienced problems with the app at some point.

 Maybe songs don’t download, ads appear even if you’re a premium subscriber, etc. To prevent this from happening to us, we are looking for a solution to the main problems of Spotify.

The first thing we need to find out is that Spotify doesn’t work for everyone. For example, for some reason, the streaming service stopped working in your country or even in your region.

In addition, there are other aspects that we must consider, such as if we cannot log in because our account has been hacked, or simply errors are related to playing content on devices. Keep in mind, this is a multi-device app, so we have to look at each one: Spotify doesn’t work on phone only, it doesn’t work on computer, or it doesn’t work anywhere.

Before knowing if the problem is with the username and password, or with different access methods, it is interesting to check if the application works correctly.

In this case, you need to follow a few simple steps.

  • Try to fix the problem by restarting the application itself. In this case, we should try to restart Spotify, close the session and start it later. Whether by phone, web session or PC program, this will be the first thing we will need to do.
  • Make sure you are using the latest music streaming app on your device.
  • Make sure your device is not set to offline usage.

For Spotify to work properly, it is important to make sure that our device is compatible and properly updated, otherwise we may have problems logging into the application or using it. In general, if we have previously used the music app on a certain device, there will be no compatibility issues. However, if we haven’t updated the software for a while, the truth is that the problem may be temporally am.

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It is also important to know that your device must have at least 250 MB of available memory, otherwise you may also have problems opening the application. So check the storage of the device you are trying to access Spotify on.

If we use music streaming app on PC, if you can’t log in, you need to check if the firewall can block the app. This is not the first time that the antivirus that is installed on our PC understands that a particular program is a threat. Therefore, you must make sure that this is not the culprit that prevents us from playing songs or using the program as a whole.

It will be enough to deactivate it and check the work of Spotify. It is important to reactivate the firewall after checking to minimize the time our equipment is vulnerable.

However, we will not always be at fault for not updating the software or our device. More than anything because it could be an issue with the app itself. Basically, Spotify might not be available, and that’s the problem. If you can’t open the app or can’t hear anything, it may be due to a general shutdown of the service around the world or in a specific region.

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