Why Isn't My Spotify Premium Subscription Active?

The Spotify music streaming service has free and paid versions. The service can be used for free all the time, but with significant limitations in its functionality. And you can subscribe to a paid subscription and get access to the entire set of functions of the green streaming giant. But here’s the problem – suddenly the subscriber discovers that his premium subscription is not active. What could be the reason?

It is possible that your premium plan was canceled because you have a registered card that is not working, has expired, or has no balance. You just need to go to the Spotify website, access your profile, and tap the drop-down menu to navigate to “Account”. Here open the General section and you will find: Your plan. You can see the payment, the price of your invoice and the payment method. Make sure your card is not expired or out of date, or make sure you have enough funds in your PayPal account to pay the fees if that’s your payment method.

What is the price?

In other words, before the year is up, you must log back into your university with your details and prove to Spotify that you are still a student. Also, it can’t be more than four years: after four years, you will automatically upgrade to a Premium Individual plan. You will need to fill in your first name, last name and email address from the university. Once received, it redirects you to your university’s website where you have to log in with SheerID for them to confirm it’s you and you still have access. If so, you can renew it for another year and save 50% off your monthly subscription. If you do not renew it, you will not be able to take advantage of this benefit.

Spotify’s discovery features are consistent across both its free and premium versions. Whether you’re using the free service or have a premium subscription, you’ll still benefit from the algorithmically generated playlists like “Discover Weekly” and “Daily Mix,” which are tailored to your music preferences. Additionally, the “Release Radar” playlist keeps you updated on new releases from artists you follow.

Within the app, there’s a wide array of genres, moods, and playlists available under the Browse tab, allowing you to explore new music effortlessly. Even when creating your own playlists, Spotify’s algorithm suggests songs based on your playlist’s title and existing content.

Regarding concerns about voice recognition technology, while Spotify had a patent approved for such a feature in 2021, there’s been no indication that it has been implemented as of August 2022.

As for subscription options, Spotify offers various premium memberships, each with its own perks. The Individual subscription provides ad-free listening and offline downloads for $10.99/month, while students can enjoy the same benefits plus access to SHOWTIME and Hulu’s ad-supported version for $5.99/month.

For couples sharing an account, Premium Duo offers separate accounts for $14.99/month, and families can opt for Premium Family, accommodating up to six accounts for $16.99/month. Parents can even control explicit content for younger listeners.

However, if you’re content with ads and don’t mind the limitations of the free version, it remains a viable option. Plus, premium subscriptions can be canceled at any time.

Where can I use Spotify?


Spotify is one of the leading music streaming services, but its availability does not extend to all countries. While most countries in Europe and the Americas have access to Spotify, its presence in Africa and Asia is limited. In particular, Spotify is not available in major countries such as China, Pakistan and Russia.

Spotify’s music catalog is subject to geographical restrictions due to copyright, which affects the availability of content depending on your location. This can become a problem when traveling abroad, when access to your usual music collection is blocked.

How to use Spotify abroad?


If you subscribe to Premium, you can travel anywhere, anytime without changing the country. The main thing is to have a valid payment method; geographical restrictions do not apply here.

The good news is that if you’re using Spotify’s free plan and traveling for a short period of time, you don’t have to do anything to use Spotify abroad. Every time you sign in to Spotify using the app or website, it stores your authentication information for 14 days on the device you’re using.

If you then travel abroad, you can continue to access Spotify using your saved credentials wherever you are in the world. The next time you log in or when 14 days have passed, Spotify will check where you are.

Spotify Free plan subscribers who travel abroad for more than 14 days will need to either change their country setting or log into Spotify from a server in their home country to listen to music as if they were at home.

If you try to log into Spotify from a country where you are traveling, Spotify will display the following error message:

“Your country does not match the country listed in your profile.”

  1. The big problem comes if you try to log into Spotify from a country where it is not supported. In this case, Spotify will display the following error message:
  2. “Sign up to be first in line when Spotify launches in [country]
  3. Spotify is currently not available in [country]. Enter your email address to be first in line when we launch!”
  4. This error message is of little help when you want to continue listening to the latest hits and your favorite songs.

Use a VPN

Using a VPN to unblock Spotify is like using a virtual private network that changes your virtual location, making your computer or device look like it’s in another country. When you connect to a VPN server in a country where Spotify is available, your traffic is routed through that server and Spotify sees your request as if it originated from that country. This way, you bypass geographic restrictions and gain access to content that was previously unavailable from your country. It’s quite easy to use, just select a VPN server in your desired country and connect to it, then launch Spotify as usual.

Try it free

The Premium Family plan allows six subscribers to use the service at once for a total of $15,99 per month. Often, people who are not connected by family ties and even live outside the region where Spotify is present agree to share it.

Final words

The company also revised the provisions of the user agreement, obliging users to “from time to time” share data about their geolocation. In particular, family tariff subscribers must live at the same address. The information will be checked periodically via Google Maps. If a Spotify user refuses to confirm geolocation, the service administration has the right to deprive him of his family subscription. Thus, the service decided to fight the abuse of Premium Family. If an individual account costs $11 per month, then a family account costs $16. Today, about half of customers use family subscriptions.

MusConv is an innovative service that allows users to easily move their music library between different streaming services such as Spotify, Apple Music, Amazon Music and more. It provides convenience and ease in transferring and syncing music data, making the transition between platforms smooth and secure for users.

Read also: At What Age Can I Register In Spotify?

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MusConv displays Spotify playlists for transfer to other music services